eNotes vs Bookrags vs Sparknotes: Study Guide Services Compared
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eNotes vs Bookrags vs Sparknotes: Study Guide Services Compared

Where can students turn to for help with homework, research papers, and essays? The following report will review eNotes, Spark Notes, and Book Rags and compare and contrast their strengths and weaknesses. All three companies offer study guides and other helpful resources for research papers, homework help, and more. More importantly, these helpful resources will help students get ahead in their classes.
Covered in this report
eNotes.com — Best Features
A+ rating with the Better Business Bureau
eNotes uses real teachers to help with homework questions.
Best for: Students who need help with homework and research papers.
BookRags — Best Features
Book Rags offers lesson plans for teachers.
Book Rags offers monthly and annual subscriptions of study guides, essays, biographies, and lesson plans.
Best for: Students who need help writing a literary research paper and or essay.
SparkNotes — Best Features
Spark Notes offers mobile apps for Apple and Android devices for on the go access.
Spark Notes provide homework and test prep help for English, Math, and Science.
Best for: Students who need help preparing for test prep and understanding concepts.
Review

eNotes

eNotes is an educational online resource used by students, teachers, researchers, and professors. eNotes offers homework help, studyguides, and mobile apps to help students and teachers succeed.

Features

  • A+ rating with the Better Business Bureau
  • Homework Help: Need help with homework?  eNotes uses real teachers ready to help students.
  • Student Tools:  eNotes offers over 30,000 study guides.
  • Mobile App: Subscribers can get full access to study guides and receive alerts when their questions are answered. 

Business Credibility and Trustworthiness

On a grading scale of A+ to F, eNotes received an A+ rating with the Better Business Bureau.  In addition, eNotes has been BBB accredited since October 2012.  Within the last three years, five complaint have been closed with the Better Business Bureau, and two complaints have been filed within the last 12 months.  Complaints against the company were filed for the following reasons.

  • Advertising and sales     1
  • Billing and collections     4

Do you have to pay in order to use their services? If so, what payment options do they accept?

Customers can pay for their monthly or yearly subscriptions with major credit cards including Visa, Master Card, American Express, Discover,Diner's Club, JCB, and corporate purchasing cards.  Customers may also use a debit card with a Visa or Master Card logo.  eNotes will also accept a check sent by mail, just download the order form and print it out. 

Pricing and Packaging

eNotes offers monthly and yearly subscriptions which can be cancelled at any time.  Monthly subscriptions cost $14.95.  Monthly subscriptions include $15.00 per month for homework help credits.  If a customer chooses a yearly subscription, they will be charged $49.95 which includes $50.00 in homework help credits.

What is their refund policy?

eNotes has a 100% customer satisfaction guarantee. If any eNotes pass or subscription does not meet your needs, eNotes will refund the order in full, no questions asked. For subscriptions with recurring billing, eNotes can refund any charges for unused subscriptions that have occurred in the last 30 days. 

Book Rags

Book Rags is an educational resource which provides summaries, study guides, and lesson plans on literary works.  Book Rags is a great resource for students, teachers, and researchers.

Features

  • Study Guides
  • Essays
  • Biographies
  • Homework Help
  • Lesson Plans

Business Credibility and Trustworthiness

On a grading scale of A+ to F, Book Rags, Inc. does not have a rating with the Better Business Bureau.  Book Rags is not BBB accredited and no complaints have been filed against the company within the last three years.

Do I have to pay for their services? If so, what payment methods do they accept?

You may pay for your subscription with a major credit such as Visa and Master Card.  If you do not wish to use your credit card online, you can pay with Pay Pal.

Pricing and Packaging

  • Monthly subscription:  If you select the monthly subscription, you will be changed $19.99 and have full access to the study pack until cancelation.  You will also have unlimited access to other study guides, essays, biographies, research articles, and more.
  • Annual Study Pack Subscription:   If you select the annual study pack subscription, you will be charged $99.99.  You will have full access to study guides, research articles, essays, and more.

Refund and Return Policy

Book Rags handles refunds on a case by case circumstances.  Book Rags will not issue refunds in the following situations.

  • Users who forget to cancel their account.
  • User accounts that have been opened for a short period of time.
  • Users who decide that they did not find what they are looking for.

Spark Notes

http://youtu.be/h9JIKngJnCU

Spark Notes is an online educational resource where students can turn to when they are confused about a subject they are studying.  Spark Notes provides clear and concised answers to help students study for tests, write research papers and essays,and more.

Features

  • Free Mobile apps iPhone and Android
  • Spark Notes Study Guides
  • Test Prep materials for Math, English, and Science

Business Credibility and Trustworthiness

Spark Notes is not BBB accredited and does not have a rating at this time.  Within the last three years, there have been no complaints filed against the company.

Do you have to pay in order to use their services?  If so, what payment methods do they accept?

If you wish to purchase a print or digital copy of Spark Notes, you must purchase it from Bn.com.  Products purchased through Bn.com can be paid for with major credit cards including Visa, Master Card, and American Express.  You may also pay for your order with Pay Pal. 

Pricing and Packaging

If you wish to purchase a print or eBook version of Spark Notes, you will need to purchase it from Barnes N Noble and pricing will vary.

Returns and Refund

Bn.com offers a 14 day return policy. All returned merchandise must be in new and unused condition and sealed in their original packaging.  

Educational Resources Summary

When it comes choosing a personal services, many customers consider credibility and trustworthiness of a company.  Customers will be pleased to know that eNotes received an A+ rating and is BBB accredited. On the other hand, Book Rags and Spark Notes are not accredited by the Better Business Bureau and do not have ratings at this time.

All three companies offer study guides, homework help, and mobile apps.  Book Rags is unique because their focus is geared toward literature.  Spark Notes offers test prep materials for math, English, and science. 

Book Rags and eNotes charge a fee for monthly and annual subscriptions. However, you may access Spark Notes resources online.  If you wish to purchase a print or digital version of a Spark Notes study guide, you must purchase it from Barnes N Noble.

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